GoFundMe Reviews

Catch me once, shame on you

First time user of gofundme. ripped me 15% tip Well done gofundme.... you got me.. nice to take advantage of those that give!

Is this legitimate organization

Yeaster day my self and my son donated to Ania Karcher’s son Cole. But I do not see our names in the list donated. I am wondering is this GoFund organization is it really legitimate.

The Tip $ does not go to the recipient

I made a donation today to help a family friend with a sick baby. Then the site wanted a 10% tip. I didn't understand that, but hoped it reduced the recipient's fees or helped them in some way, so I paid it. Then I went on line and looked it up. The tip apparently goes to go fund me for its operating expenses, even though the recipients are still charged fees. Isn't this supposed to be a charitable endeavor? If I had it to do over again, I would still have given the money to help the sick baby, but I would have seen if there was a way to opt out of the tip.

Tio

I did not give a donation after seeing your tip %!That's just disgusting. You don't even say who is getting the tip. It's a sad day for what I thought was a great way to help others.

TOO MUCH EXTRA

I have a really serious issue with GoFund now asking for a tip, there is something seriously wrong with the change they made. I can understand 2% or 3% at most, but 10% is a blatant ripoff and I have no intention of using their service in the future.

TIPS

I started to put money in a GoFund and was shocked about the tip. I was asked for 10% and a friend was asked for 15%. that is serious money going somewhere besides the person in need

GoFundMe doesn't fact check before allowing a campaign. A fundraiser was started for a tenant of ours who caused our home to burn. Tenant said she owned the home and was a single mother. Tenant claimed heater was broke when her gas was disconnected for non payment. Tenant was under eviction and fire is being investigated for arson. GoFundMe didn't check the story.

FRAUD

Before becoming involved with this company, I advise checking out ALL the complaints. They do a slick job of promoting themselves, and they have an awesome sounding Guarantee...which is worthless. They owe our non-profit group about $4,000...which was given by trusting people. GOFUNDME admits that it is owed to us...I have e-mails documenting that, but they refuse to send the money. They are a very questionable outfit...I finally found a phone number for them....it is a recording referring the caller to use e-mail. They simply give one excuse after another....DO NOT DEAL WITH THIS COMPANY.

Medical

So far, so good. I have no complaints. They said the money would take 3-5 days to transfer, and it transfers way faster than that. I see where someone has donated (making my total go up) and then I get an email from GFM that a certain amount will be transferred and then, there it is. I actually couldn't be happier.

Fradulent GO FUND ME account reported with no help!

I am appalled by GO FUND ME! My sister died. She was married and cremated and now her adopted son in a different state is trying to get money out of innocent, giving people. He is asking for $3600 for a memorial service in a location far from where my sister ever lived. I contacted GO FUND ME and they told me that I should fill out a claim form if I donated and tell other donors to do the same. The originator is using his so called fiance's FB account and she and he have criminal records. I fear reporting this to the local police because of lack of confidentiality. I highly recommend not to use GO FUND ME since they pocket a % of the donations and basically do not care about innocent ppl donating on fradulent requests!

Campaign organizer is committing fraud or breaking the law.

You should only report a GoFundMe campaign if you believe the campaign organizer is committing fraud or breaking the law. Personal disputes between two parties will be ignored.
Maybe this company started out with good intentions but the almighty dollar got the best of them.
How do we know that all these Campaigns are true. Who do you contact if you think the organizer is breaking the law? Who confirms each and every plea for help? My ex-son-in-law is asking for money for legal fee's to help him when we go to court to fight to see our grand-daughter. His story is FAKE NEWS!

The worst company and support EVER!!!!

If I could give them no stars I would. A friend was in a bad accident. And my friends and family donated money. Then the idiots that work at gofundme delayed us pulling the funds by weeks. And integrated us like we were criminals. Asking questions and acting as if they are involved in anyway. HEY GOFUNDME your a landing page your not the hero. We are the hero's butt out of the event and know your role!!! There support staff is terrible. Asking 100 questions when all of the answers are there in the campaign and account

USE ANY OTHER FUNDING OPTION. UNTIL NOW THEY HAVE NOT RELEASED OUR FUNDS . THIS COMPANY IS A COMPLETE SCAM.

I don't know why

I don't know why people are leaving such bad comments. I absolutely love gofundme! They helped me out so much! Yes, I agree the money they take out is a bit high, but look at the website they are running! How else are they going to keep it going? I got my money when I needed it! Gofundme is the best!

meh

I've done a couple campaigns. One for an event, and one because my employer wouldn't pay me which put me in financial peril. They were small amounts, both under 200 dollars, and I raised most funds from friends and family.
I was surprised to see the overwhelmingly negative reviews.
I am displeased with how long it takes for bank transfers to process, and the percentage they take is quite high (about .094 percent or 9 cents on the dollar), but fortunately I have not been charged for anything else. The other reviews have me worried,m came I should cancel this account all together.

Delay Delay Delay

We have been trying since 20 June to withdraw funds - and even though GoFundMe answers email promptly, they always delay, delay delay..

So 3 weeks later and yet again today GoFundMe says.. Oh, wait, we "can see the deposit will be sent out tomorrow and it will reach you in the following 2 to 5 business days".. This is the same excuse they used 5 business days ago.. And probably will be the same excuse after the next 5 business days go by...

Shame on you GoFundMe...

support

GFM charge 8% without letting people know upfront and its really disturbing!
I know 2.9% is from credit card fee.. but I bet they can lower that to at least 2% and maybe charge people just 2% instead of 5% so total should be 4-5% Greedy corporate in disguise!!

rip off

Only give it 1 star because you can't be lower. A woman started this fund for my niece who died this year saying it needed money to help for funeral expenses. Even though I knew her mom could afford the expense I decided to help. I filled out all the required parts and hit the "continue" button, it landed up double charging my credit card. I followed the rules too get a refund, nothing would ever happen. I'm now out over $1120.00 even though I offered to let them keep the half I thought I signed up for, I've never have heard back. I found you could not get out off the site without powering off my phone, otherwise you it keeps doubling your amount you pledge. STAY AWAY.

Disgusting

Do not use this site !!!!
I started a campaign for a close friend and not only did they have the WORST customer support ever, they even accused us of the campaign being illegitimate during this hard time. It has taken us over a month to go through the process of retrieving the funds and we still have not received them yet.

Gofundme should be ashamed of their service and their treatment of clients, especially as their aim is to help those in times of need. All they did was cause more stress and upset. Never again we will use this site

GoFundMe is the WORST

Stay away from this site! They have ZERO customer support and don't give a shit about you or your campaign. I set up my fundraiser with them, sent out all my contacts and posted all over social media. I even was in the news promoting my fundraiser. Within 8 hours they suspended my account with NO explanation and NOONE that I could contact. No phone number and they did NOT respond to a single email for 48 hours despite their "5 minute" promise. Needless to say they ruined the momentum I had created (80 of fundraising gets its donation in the first 24 hours of going live). I am now refunding my donors and cancelling my campaign. I would NEVER recommend these scammers....they ruined my fundraiser:(:(

Does not follow its own rules regarding age requirements

GFM has terms of service that it does not enforce--nor does it seem to care at all. I know one kid with two GFM campaigns--a minor (violation of terms of service) and using a false name (violation of terms of service). Have lodged a complaint about both but have only received a auto-reply. Kids using the service without parental permission to fund bogus needs is selfish and demeaning of the intent of many others on the site.